The cost of shipping your vehicle depends on several factors, including distance, vehicle type, transport method, and current market conditions. At Dealer Transport Services (DTS), we strive to provide competitive pricing while delivering top-tier service. If the quote you receive isn't what you expected, don't hesitate to reach out—we'll do our best to work with you. Found a better price from a direct competitor? Let us know! We'd love the opportunity to match or beat their offer while ensuring the highest quality transport experience.

Larger vehicles—such as full-size trucks, vans, and SUVs—weigh more and take up additional space compared to standard cars. As a result, transport costs increase due to:

• Higher fuel consumption required for heavier loads
• Reduced capacity on carriers, limiting the number of vehicles that can be transported at once
• Specialized equipment or handling needed for oversized or modified vehicles

These factors contribute to the incremental increase in shipping costs for larger vehicles.

Our goal is to provide a seamless transport experience tailored to your needs. Certain special requests—such as expedited shipping, enclosed transport, or non-operational vehicle handling—may incur additional fees. For specific requests or concerns, please contact us directly, or include details in the comment box when requesting your free quote. We're happy to discuss your needs and provide a transparent, customized pricing solution.

We value our clients and offer discounts for bulk or repeat vehicle shipments. Contact us to discuss your specific needs and pricing.

Enclosed auto transport offers maximum protection for your vehicle by shielding it from:

• Weather elements such as rain, snow, and extreme temperatures
• Road debris, dust, and salt that can cause damage during transit
• Potential scratches or exposure from open-air transport

This premium option is ideal for luxury, antique, classic, custom, and high-value vehicles, ensuring they arrive in pristine condition. While enclosed transport typically costs 30% to 40% more than open transport, the added protection makes it the preferred choice for owners who prioritize vehicle safety.

Our quotes are valid for 7 days from the date issued. You can request an updated quote at any time to ensure you receive the most accurate and competitive pricing. We believe in fair, transparent pricing and strive to provide rates that reflect current market conditions at the time of shipping.

How and when your payment is made will depend on the payment terms arranged and agreed upon with your representative.

Yes, you can modify your First Available Pick-Up Date either before or after booking. If you need to make a change before booking, simply generate a new quote with your preferred pick-up date. If you need to adjust your pick-up date after booking, please contact us directly by phone at 813.596.7900 or via email. Please note that if a carrier has already been assigned and is unable to accommodate the new date, your deposit may become non-refundable. For any questions or assistance, feel free to reach out, and we'll be happy to help.

Once your order is placed, we will secure your spot for transportation and provide an estimated pick-up window. Under normal circumstances, pick-up typically occurs within 2 to 5 days of booking, depending on how far in advance your order is placed. Your assigned driver will confirm the loading details with you ahead of time to ensure a smooth and timely pickup.

Delivery times depend on factors such as distance, weather, and road conditions. When you place your order, you'll receive an estimated transit time based on your specific route. We strive to deliver your vehicle within the specified window and will keep you updated throughout the process.

In most cases, a two-day notice is enough for us to arrange your vehicle pick-up. However, we recommend scheduling your transport 1 to 2 weeks in advance whenever possible to ensure the best availability and timing. We understand that last-minute requests may arise, and we're here to help accommodate your needs. Feel free to reach out, and our team will work with you to coordinate the best shipping solution.

Yes! Our dedicated vehicle status team stays in regular contact with our delivery team to monitor progress throughout the shipment. For updates on your vehicle, you can contact your representative directly or reach out via chat at any time. We're here to keep you informed every step of the way.

Your assigned carrier will contact you within 24 hours before the scheduled pick-up time to confirm the details. If you have any questions or need to verify your schedule, feel free to reach out. Our team is always here to assist and ensure a smooth, stress-free process.

Once your vehicle is scheduled for pick-up, your assigned carrier will contact you to confirm their arrival. Please ensure that a commercial car carrier can access your pick-up location safely. Before their arrival, take a moment to check for any potential obstacles, such as low-hanging branches, overhead power lines, or restricted access areas that could prevent the truck and trailer from reaching your location. If access is limited, there's no need to worry. You can easily arrange an alternate meeting spot—a wider street or a nearby parking lot may be a more suitable option for loading your vehicle. Your carrier will work with you to find the best solution.

To ensure a smooth and hassle-free transport experience, we recommend the following steps:

• Disable any alarm systems to prevent unnecessary disruptions during transit.
• Remove or secure loose parts and attached accessories to avoid damage.
• Wash your vehicle before pick-up so that its condition can be properly documented on the Bill of Lading (BOL).
• Remove toll transponders to prevent unnecessary charges during transport.
• For standard service, keep personal belongings under 100 lbs and ensure they are securely stored in the trunk or below window level.
• Provide the carrier with a complete set of keys for loading and unloading.

Following these steps helps protect your vehicle and ensures a seamless transport process.

Yes. When the carrier arrives, both you and the driver will inspect your vehicle together, checking for any existing dents, scratches, or other damage. Any findings will be documented on the Bill of Lading (BOL) before loading. At this time, you'll need to review and sign the BOL to confirm you agree with the recorded condition. You will receive a copy for your records, which you can use to compare your vehicle's condition upon delivery. If you have any questions, feel free to ask the driver or reach out to us for assistance.

DTS maintains its own company insurance, and all drivers carry cargo and liability coverage—ensuring your vehicle is protected at every stage while in transit.

Yes, DTS can handle inoperable vehicles for an additional fee. Please inform us during thequote process so we can make the necessary arrangements.

No, we offer door-to-door service whenever possible. If your location is inaccessible to thetruck, we’ll arrange a nearby, safe, and convenient loading or unloading area.

To reduce fraud risk:

• Verify FMCSA carrier authority
• Confirm active insurance coverage
• Avoid unusual payment requests
• Ask about driver verification procedures
• Check for BBB Accreditation and Google reviews

DTS uses layered screening and documentation protocols to reduce shipment risk.

Double brokering occurs when a contracted carrier reassigns a shipment without authorization, reducing accountability to another carrier without permission. This is illegal.

DTS maintains controlled dispatch oversight to minimize this risk.

No.

Automation helps identify irregularities but cannot replace experienced review. Effective fraud prevention requires both technology and manual oversight. You have to go outside and look at the truck, take pictures and verify it is the correct trucker loading your vehicle. AI CANNOT DO THIS FOR YOU.

When you ship with Dealer Transport Services, you work with a logistics partner that:

• Verifies carrier + driver credentials
• Confirms insurance compliance
• Documents pickup conditions
• Screens for fraud risk
• Oversees shipment progress and final delivery

Technology. Process. Accountability.

That is how vehicle transport should be managed.

Not always. Large transport trucks must follow local and DOT regulations. We coordinate the closest safe and legal pickup or delivery location.

When shipping long distance, 1 day per 500 miles is a good average for transit time. Times can vary based on Weather, Traffic, and other unforeseen events.

• Up to 150 miles | 1 - 2 Days
• 151 - 450 miles | 1 - 3 Days
• 451 - 1,500 miles | 2 - 4 Days
• 1,501 - 2,500 miles | 4 - 6 Days
• 2,501 - 3,000 miles | 5 - 7 Days
• 3,001 - 3,500 miles | 6 - 8 Days

Yes. All carriers used by DTS carry active cargo insurance, and coverage details are provided upfront.

Absolutely. DTS specializes in repeat dealer transport and long-term logistics partnerships for customer home deliveries.

Yes, to prevent battery drain during transit. This helps conserve battery life, particularly important for long - distance shipping and ensures compliance with warranty coverage from most manufacturers.

Yes. EVs require additional planning due to battery placement, weight, and undercarriage sensitivity.

Not always. Many EVs ship safely via open transport. Enclosed is recommended for higher-value or sensitive vehicles.

Yes. All carriers used by DTS carry active cargo insurance, and coverage details are provided upfront

Getting your car ready for transport is simple. Follow these quick steps to ensure a smooth pickup:

• Remove or cover any toll transponders (like E-Pass or SunPass) with foil or a shielding bag to prevent unwanted charges during transport.
• Keep your gas tank about ¼ full to minimize weight and allow for safe loading and unloading.
• Give your vehicle a quick wash so the driver can complete a clear inspection of the exterior and interior.
• Remove all personal belongings, including electronics, chargers, and loose items.

Following this checklist helps make the pickup process quick, secure, and hassle-free.

Yes, you or an authorized representative (18 or older) must be present to sign the Bill of Lading at both pickup and delivery. This person will inspect the vehicle and sign off on its condition.

Your vehicle will only be driven on and off the carrier. It will not be driven during the actual transport, minimizing wear and tear on your vehicle.

Transit times vary based on distance and route. For snowbirds heading south, typical routes take 7-14 days. We provide estimated delivery windows when you book, and our team keeps you updated throughout the journey.

Yes, all vehicles are covered by carrier insurance during transport. We can provide you with insurance details and documentation before your shipment.

We highly recommend our premium enclosed service for luxury, classic, or high-value executive vehicles to ensure maximum protection during transit.

Absolutely. We are experienced in partnering with RMCs and internal HR departments to provide seamless billing and scheduling that aligns with your specific relocation policy.

We offer scalable solutions for group moves, providing a dedicated coordinator to oversee the entire project and ensure all employees receive consistent, high-quality service.

Yes. We typically allow up to 100 lbs of soft goods (like bedding or uniforms) in the trunk or below the window line. This helps you maximize your relocation efforts as our trucks are registered for max total weight allowed on the road.

Absolutely. As long as base regulations permit, our drivers provide door-to-door service directly to your on-base housing or duty station.

Please contact a Military Transport Specialist for further details. Submit a “Contact Us” request with your dates, vehicle details, and brief overview of your request.

Yes. We typically allow up to 100 lbs of soft goods (like bedding, clothes, or dorm supplies) in the trunk or below the window line to assist with the move.

Yes. Our drivers are experienced with university layouts and provide door-to-door service as close to the student’s residence as campus regulations allow.

August and January are high-volume months. We recommend booking 2–3 weeks in advance to secure your preferred move-in window.

You may store personal items (not household goods) in the trunk, with a weight limit of 100lbs. However, items such as firearms, hazardous materials, illegal substances, orcontraband are strictly prohibited. Please note that personal belongings are transported atyour own risk and are not covered by insurance.